[Support case] Pano2VR manufacturer inquiry agency

Overseas software Pano2VR pro We would like to introduce the consultation cases received from customers who are considering the introduction of.

Consultation content

I want to introduce the software "Pano360VR pro" that creates 2-degree panoramic VR.
However, I'm worried because I haven't purchased software made overseas so far.
Is it possible to have the manufacturer make inquiries on behalf of us in case of trouble after installation or if we do not understand even if we investigate by ourselves?

Reply

We have proposed to subscribe to the support pack "Anshin + Software".
If you subscribe to this service, you can use the support fee, which is usually charged each time, such as e-mail support after introduction and inquiries to the manufacturer, with no additional cost and unlimited number of times.
* Unlimited number of times during the validity period of the annual subscription

Summary

Features of support pack "Anshin + Software"

・ Email support for introduction:Gratis
・ Email support after introduction:Gratis
・ Procedures such as online authentication and license transfer:Gratis 
・ Manufacturer inquiry agency cost:Gratis

Customers basically negotiate with overseas manufacturers for troubles after delivery and introduction, but if you subscribe to the support pack "Anshin + Software", Tegara will be the contact point and all the problems will be solved. I will do it.
In addition, we will respond flexibly to the extent possible for inquiries and consultations other than troubleshooting, such as not knowing how to use.
Please feel free to contact us if you have any support requests or questions regarding the products you are considering introducing.

To subscribe to the service for a product for which you have already purchased the product, please contact us using the form below, specifying the product name, control number, and other information.

Request for support for overseas products purchased at Unipos

◆ About the support system for software products (recommended to subscribe to the support pack)
◆ About support pack "Anshin + Software"