Our research and industrial PC production and sales service "TEGSYS” offers custom-made PCs for research and development purposes according to customer budgets and applications.
This time, it is a service for PCs made by our company "HDD return unnecessary serviceI will introduce.
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HDD and SSD are delicate
PC troubles are more likely to occur during seasons when the temperature and humidity fluctuate drastically.
Also, with PCs that are in continuous operation for server use or built into equipment, if you shut it down during long vacations in summer or winter and try to start it up again after the vacation, you will experience a start-up failure. Some of you may be there too.
There are various causes depending on the situation, but it is not uncommon for failure to start due to failure of storage such as HDD or SSD among troubles.Despite such risks, HDDs store a large amount of data acquired and created by customers in their research and development work.
How do you handle faulty HDDs and SSDs?
Let's think about the flow when such an important HDD fails.
If the HDD or SSD fails during the warranty period of our PC, we will usually replace it with a new HDD (SSD) and will not return the failed HDD.
However, today, from the perspective of corporate compliance, it seems that most companies and organizations strictly control the taking out of data related to business and customer information.Regardless of logical failure or physical failure, even storage that cannot be read by normal methods,In order to avoid the risk of information leaks, an increasing number of users are strictly managing and disposing of information based on in-house rules.
It is a very important issue because the damage to the image of companies and organizations due to the risk of information leakage directly and indirectly affects their business and performance.Whether you dispose of the failed HDD yourself or outsource it, there is no doubt that you need to think about controlling yourself..
What is HDD return free service?
In order to solve such problems, Tegsys has "HDD return unnecessary service” is available.
On our PCIf the HDD (SSD) fails within the warranty period, we will provide a new storage, but the customer will be able to store and manage the failed HDD. (No need to hand over to us)
* Although the name is "HDD", SSD is also eligible for service.
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Application timing
- When purchasing a PC
- When subscribing to the extended warranty "Anshin+" (including subscribing at a later date)
Price list
| 条件 | PC with up to 2 HDDs | PC with 3 or more HDDs |
| Prices | ¥2,200/year | ¥6,600/year |
Warnings
- The warranty period of the PC must be the same as the number of years of joining the HDD return service.
- The service will be applied only when our company judges that there is a high possibility that the HDD is broken after hearing from the customer and verifying the PC at the time of the failure.
- As a general rule, we do not provide HDDs based on customers' self-declaration.
- SSD will be the same price.
- Prices may vary depending on PC specifications.
- We do not guarantee the data recorded on the HDD.
Summary
Storage such as HDDs and SSDs that store data has the role of storing important customer data, but at the same time, careful handling is required when taking it outside or disposing of it for some reason.
By subscribing to the "No need to return HDD service", customers using PCs made by our company can eliminate the need to hand over the failed HDD and realize safe and smooth repair support.
Customers who handle highly important data, and customers who have strict rules for taking out data and handling it due to internal compliance, please consider the "No need to return HDD service".
- Related information
HDD return unnecessary service
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■ Click here for details and inquiries about the HDD return service |
