[Product consultation example] Troubleshooting when upgrading REFPROP

Troubleshooting REFPROP version upgrade

From a customer, an experiment tool suit for psychology, etc.REFPROPI received a question about.

REFPROPis a refrigerant thermophysical property database software that is used around the world to calculate the thermophysical properties and transport properties of refrigerants.

 

Content of consultation

REFPROP V10

This time, I will introduce the troubles related to upgrading REFPROP and how to solve them.

Content of consultation

  • I installed the new version without uninstalling the old version.Is it okay to use it as is?

 

Information from our company

REFPROP before installing the new versionold versioncompletelyneed to uninstall.
If you did not uninstall the previous version, please follow the steps below to install again.

  1. Uninstall REFPROP Version 10
  2. Install old version
  3. Uninstall old version
  4. Delete any residual directories or residual files in "Program files (x86)" "C:\Users\username\AppData"
  5. If REFPROP.DLL is found after a system-wide search, delete the directory containing REFPROP.DLL and any REFPROP-related files within it.
  6. Install REFPROP Version 10 again

 

[Point]
It has been reported that REFPROP leaves related files when uninstalled.
If the files related to the old version remain, the new version will not work properly.Delete all associated files including hidden files.

Please refer to the manufacturer page and user forum for details on the REFPROP upgrade procedure.

Installation Problems – Upgrading from 9.x
https://pages.nist.gov/REFPROP-docs/#installation-problemshttps:

Install v10 from v9.1
https://github.com/usnistgov/REFPROP-issues/issues/33

Version 9.1.1.1 or 10?
https://github.com/usnistgov/REFPROP-issues/issues/565

 

Summary

  • When upgrading REFPROP, first uninstall the old version
  • If you installed the new version without uninstalling the old version, uninstall the old version again.
  • Uninstalling older versions also removes all related files

 

Questions and consultation

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