If the HDD (SSD) of the PC fails within the warranty period, it will usually be replaced with a new HDD and the failed HDD will not be returned. However, from the viewpoint of personal information protection, etc., an increasing number of customers desire to keep a defective HDD at hand.
To respond to such voices"HDD return unnecessary service"We have prepared.
If you subscribe to this service, we will provide a new HDD if the HDD (SSD) fails within the warranty period, but you do not have to hand over the defective HDD. You can keep an HDD containing your important data at hand.
[About application timing]
・ When can I subscribe to the service?
"When purchasing a PC"Or"At the time of subscription to the extended warranty" Anshin + "(including subscription at a later date)"It will be one of.
About extended warranty "Anshin +"
-If you have already subscribed to the HDD return unnecessary service, but want to extend the period?
The application period of the HDD return unnecessary service must be the same as the warranty period of the PC. Our extended warranty service "Anshin +" can be subscribed at the time of PC purchase or at the timing of one month before and after the expiration date of the warranty period, so please request the HDD return unnecessary service at the same time as Anshin +. I will. Please note that you cannot subscribe to the service once the HDD has failed.
【Price list】
PC with up to 2 HDDs ...¥ 2,000 / 1 year
PC with 3 or more HDDs ...¥ 6,000 / 1 year
[Notes]
-The warranty period of the PC and the subscription period for the HDD return unnecessary service must be the same.
-The application of the service is limited to the case where we judge that there is a high possibility that the HDD has failed after hearing from the customer when the failure occurs and verifying the PC. As a general rule, we do not provide HDDs by our customers.
・ SSD will be charged in the same way.
・ The charge may vary depending on the specifications of the PC.
-We do not guarantee the data etc. recorded in the HDD.