[Breaking News] Maker announcement regarding Song Meter Mini flooding [For past shipments]

■ This is an article posted on June 2020, 7, so the content of the information may be out of date.

Although it was a low rate, it was reported that infiltration of water into the recorder was found in the Song Meter Mini series of Wildlife Accorstics (Manufacturer ship date: products before June 2020, 6) ).

Places where there is a risk of water ingress

[1] Plastic bolt part
Loose removable black plastic bolts on the side of the recorder for mounting an optional acoustic microphone allow water to penetrate (common for Mini and Mini Bat)

[2] Label part
Water penetrates from the label of the ultrasonic recorder on the side of the Mini Bat recorder.

As you may be aware, unfortunately we have found a very small percentage of Song Meter Mini and Mini Bat recorders are suffering water ingress.
Water is able to get into the units at two points:
(1) via the bolt covering the opening for the second (acoustic) microphone, which is not always sufficiently tight.
(2) for the Mini Bat only, around the ultrasonic microphone, if the label is unsticking.

 

Bubble test method (stoneKenWater application method)

The bubble test is a flood test using soapy water. Stones on the bolts and labels of the inspected object (Song Meter Mini / Song Meter Mini Bat)KenApply water and stoneKenWith the bulge of waterThis is a method to determine a leak. Check for water intrusion by leaking a small amount of air.

Please check the bubble test method video and check if there is a risk of water ingress with the recorder you purchased.

About bubble test of plastic bolt

(1) Prepare soap water with neutral soap and water. The soap water has a very small capacity as it only immerses the plastic bolts.
(2) Soak the plastic bolt part in the soap water of (1) for a few seconds.
(3) Apply pressure to the main body of the recorder and check for bubbles (air leakage).
(4) If bubbles appear, there is looseness in the plastic bolt.

Please proceed with the RMA* procedure. We will send you a repair O-ring. Attach the O-ring and re-tighten the plastic bolt.

About bubble test of label part

(1) Prepare soap water with neutral soap and water. The volume of soap water required is small for application or spraying.
(2) Apply soap water to the label part. Apply the soap water soaked in a brush or brush without squeezing it, or spray the soap water as it is and soak it.
(3) Apply pressure to the main body of the recorder and check for bubbles (air leakage).
(4) If bubbles appear, there is slack in the label.

It will be repaired by the manufacturer. We apologize for the inconvenience, but proceed with the RMA* procedure.

RMA* procedure

Check the bubble test, if you find any problems, email us orContact FormPlease contact us.

・Recorder type
·serial number
・Bubble test result

For penetration from the bolt part, we will deliver a repair O-ring. In case of penetration from the ultrasonic label, we will return it to the manufacturer and repair it. It will be exchanged with an overseas manufacturer, so please allow time for it to be returned. We apologize for the inconvenience, but thank you for your understanding.

If you have any questions, please feel free to contact us.

*RMA (Return Merchandise Authorization) is a return guarantee, return authorization, return authorization, and return confirmation.