Tegara Corporation has released a "support site" that collects support information about our products.
This support site is
- Overseas product procurement and consultation service for R & D "Unipos'
- Custom PC manufacturing service optimized for R & D and industrial needsTegusis'
We support support for both services.
Until now, inquiries and FAQ information regarding support for our services, including the above, have been set up on each service website, and we apologize for any inconvenience caused to our customers when searching for support information. I was there.
On the support site released this time, we have set up a direct support request form to our technical department support staff who can support all the products we handle. By using this form, we will respond smoothly. We also believe that it will be easier to inquire about integrated questions and requests that cross our services (eg, I would like to purchase a PC with overseas software purchased from Unipos from Tegsys).
In addition, we will collect and accumulate various FAQ information on this support site and build a support system to solve customers' problems more quickly.
* For example, FAQs about software handled by Unipos are posted as frequently asked questions for each product.
In addition, on the support site, our engineering department will support your own environment and problems.Premium support serviceWe have also started accepting applications.
The products handled by Tegara are specialized products for R & D customers. Because it is a product used for specialized work, depending on the customer's research equipment, development environment, and usage, it may be necessary to make special settings or make fine adjustments with overseas manufacturers.
Our engineering department staff will ask (hear) about such customers' concerns and concerns and respond to solve the problem.
What kind of response is possiblePremium support service example Please have a look if you like (examples will be added at any time).
If you have any problems, please use Tegara's support site!
| ■ Tegara Corporation Support Site (https://www.tegara-support.com/) |