Unipos – Overseas product procurement and consultation service for research and development, we handle and provide various products from all over the world from one piece.
Among the various questions we receive regarding the procurement of overseas products, here are the most frequently asked questions from customers:Delivery time for overseas productsWill be introduced.
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When will overseas products arrive?
The approximate delivery times (period from order to delivery) for software and hardware are shown below.
software
Normal,softwareafter receiving your orderUsually 3-4 days, can be delivered in 1 day at the shortest.
In software that is customized according to the environment and usage,About 1 weeksPlease wait.
*The above is for "e-delivery", which notifies license information etc. by e-mail. Products that come with a CD or USB will take time to be delivered separately.
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[Introduction of backup CD creation service] Most of the software we currently handle does not have a physical package, but is "electronic delivery (license information delivered by e-mail)".
*The above prices and delivery times are basic charges. Depending on the product, additional charges may be incurred (for example, if the program size is large). |
hardware
In general, when shipping hardware from overseas to Japan, we use international mail, EMS (international express mail), airmail, surface mail, etc.
We make productsfaster and more reliablyTo deliver to customersAir mailusing.
It may vary slightly depending on the country of origin, but after receiving your order2-3 weeksIt is a delivery.
In addition, if there is stock in Japan, it will take about 1 week,If we have it in stock, we can ship it on the same day or the next day after you place your order..
*The above delivery times are estimates only.Delivery may be delayed due to the inventory status of the manufacturer or changes in the world situation.
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[About heavy and large items] Some heavy and large items may be shipped by sea. |
Are there any delays in delivery?
We strive to deliver our products to our customers as quickly as possible.
For your informationWhen delivery is likely to be delayedI will introduce you.
Summer vacation (July-August, North America/Europe)
In North America and Europe, summer vacations of several weeks to a month are common.
The summer vacation season starts in early July and lasts through August.
It is rare for a company to completely stop operations, but when the manufacturer's vacation coincides with the order,Delivery will be 1-2 weeks later than usual.
Christmas (December 12-20, North America/Europe)
in North America and Europe,December 12th to the end of the yearIt is common to take leave until
Christmas holidays are often spent with relatives, and it is also the time to go home.
If your order overlaps with the manufacturer's Christmas holiday,Delivery will be 1-2 weeks later than usual.
National Day (October 10-1, China)
It's China's National Day.1 week long holidayIt's the time when there are a lot of people who go home and travel.
Many companies are completely closed during this period, so if orders overlap with the National Day,Delivery will be 1-2 weeks later than usual.
Chinese New Year (late January to early February, China)
It's the Chinese New Year (the date changes every year due to the lunar calendar).same as national day1 week long holidayIt is a popular time for homecoming and traveling.
In addition to consecutive holidays,Consumption in China is active and orders to manufacturers are concentrated.Orders received during this periodExpected delivery about 3 weeks later.
Other international holidays
We have introduced typical overseas vacation periods, but there are also otherCountries and regions with their own public holidays and vacation periodsThere is.
Please refer to the Japan External Trade Organization (JETRO) for public holiday information overseas.
world holidays
https://www.jetro.go.jp/world/holiday.html
Year-end (December to March, Japan)
in JapanAdherence to budget operations within the fiscal yearIs required.
every year at our company12 month to 3 monthIn terms of our company and manufacturersTime when shortages are likely to occurPlease note that it will be.
Request from us
If your order overlaps with overseas holidays or busy periods, the delivery of the product may be significantly delayed.
If you know the delivery time and quantity, please let us know when you contact us..
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If you share your installation schedule with us, we will be able to coordinate with the manufacturer and deliver the product smoothly.
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